1. HostAid (“we” or “us”) take the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you. Please read this privacy policy carefully. By using any services we offer, you are agreeing to be bound by this policy in respect of the information collected about you.
2. If you have any queries about the policy, please get in touch with us using our contact details and we will do our best to answer your questions.
Personal Information Collected
1. We will collect the following personal information from you:
a. Certain information required to register including first and last name, your address and date of birth together with some basic security information;
b. Details of any bookings you make through the Site (either through us or through third parties who use the Site as a booking platform);
c. Your e-mail address and password;
d. Billing information such as your credit card number and expiry date;
e. Other information about you that you voluntarily supply to use by filling out your profile page.
2. Although it is not compulsory to give us this information, if you do not then you cannot register as a member or make a booking for accommodation with our Hosts.
Sharing This Information
1. Credit or debit card payments can/will be collected by our payment processor.
2. In order for payments to be processed you may need to provide some necessary details to our agent. We tell you about this at the point we collect that information on the Site.
3. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganization, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.
4. Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).
5. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
6. In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
Platform Access: For the duration of HostAid management, Host is not permitted access to any of their account listings to perform any management functions without HostAid’s consent. These management functions include but not limited to; reviewing guest messaging, messaging guests directly, modifying settings, modifying listing details, or extending refunds.
"No mobile Opt-in Data will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties".
SMS Terms And Conditions
Upon messaging opt-in, the end user agrees to receive messages from HostAid regarding General Inquiries updates related to stay etc. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply.If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at bookings@host-aid.com
